Frequently Asked Questions


Which color gives the brightest glow?

The brightest glow is given by Green, 2nd number is blue, and then Cyan and then Orange.

How to start painting with my glow in the dark kit?

First apply the glow in the dark paint evenly on the complete canvas, or the glow area, use roller to apply this paint as it will not create any brush strokes. and then start painting with the black color as per the reference image. let the paint dry. and your painting will be ready to hang.

Is the glow in the dark paint safe for kids?

Yes, glow-in-the-dark paints are safe for kids, However, adult supervision is still recommended, especially for younger children, to prevent ingestion and ensure proper use.

How do i check if my image works for glow in the dark kit?

You can check out the image guidelines on our glow in the dark product page, or you can also send us the image via whatsapp and get it checked from our team. +91 83104 39447 this is our whatsapp number.

How glow in the dark paint works?

The phosphorescent particles absorb UV or visible light photons, which excite electrons to higher energy levels. When electrons return to normal state, they release energy as visible light - creating the glow effect.

What is included in my Glow in the dark kit?

Outlined high quality canvas, water-based acrylic black color paint, your selected color of glow in the dark paint, 3 brushes, reference sheet, instructions (+ optional frame).

My paints have dried how can i reorder only paints?

Add 1–2 drops of water, stir gently. If still unusable, we’ll replace essential pots if the product is less than 1 month old. If you want to order a complete set of paints you can order from this link.

How can i start with my paint by numbers kit?

Frame/tape the canvas → match numbers → paint one section at a time → let dry → display.

How can i check if my picture works for PBN?

WhatsApp your picture to us on +91 83104 39447; we’ll advise you on the picture before you order.

How do i select the size for my PBN kit?

1 person → 30×46 cm+

2 people → 40×60 cm+

3 people → 50×76 cm+

Larger canvas = Easier to paint as the areas to paint will be big enough so that you can paint freely.

What photo quality do i need for custom paint by numbers kit?

Clear, well-lit, high-resolution (≥ 750 px). Simple backgrounds and close-ups work best. Avoid blur, heavy shadows, backlight images.

Are the paints safe?

Yes, water-based and non-toxic. Suitable for ages 5+ with supervision.

How do i order a custom kit from my photo?

Upload your image on the product page, select size, colors (24/36/48) and frame. We’ll optimize it and send to production.

What’s included in each paint by numbers kit?

Numbered canvas, water-based acrylic paints, 3 brushes, reference sheet, instructions (+ optional frame).

What’s included in each kit?

Numbered canvas, water-based acrylic paints, 3 brushes, reference sheet, instructions (+ optional frame).

How do i select the number of colors for paint by numbers kit?

24 colors for a single-person portraits & simple images. 36 colors for 2 people or moderate detail. 48 colors for 3–4 people or high detail/background images