FAQ
Frequently Asked Questions
Everything you need to know about our paint by numbers, glow in the dark, and scratch painting kits.
About Paint By Numbers
What is Paint by Numbers?
Paint by Numbers is a guided painting method where a canvas is divided into numbered sections, each corresponding to a specific paint colour. You simply match the paint pot number to the section on the canvas and fill it in. No artistic skills are needed — anyone can create a beautiful painting. Browse our full collection to see what you can create.
Do I need to know how to paint?
Absolutely not. Our kits are designed for everyone — beginners to experienced painters. The only skill required is patience. We have categorised our products into three levels (Beginner, Intermediate, and Advanced) so you can find something that suits your comfort level.
Do I have to mix colours?
No. Every colour you need comes pre-mixed in numbered paint pots. Just match the pot number to the canvas section and start painting. No colour mixing required.
Does the paint cover the printed numbers?
Yes. Our paints are made in-house and provide excellent coverage from the first coat. The printed numbers will be completely hidden once you apply the paint.
Do the kits contain enough paint?
Yes, our kits always contain more paint than you need. Before shipping, we measure the required quantity of each shade based on the canvas size and area coverage. In the rare case of any shortage, contact us and we will send a replacement at no cost.
What is the shelf life of the paints?
We recommend completing your painting within 45 days of receiving the kit. Acrylic paint can dry out over time once the pots are opened. Keep lids tightly sealed between painting sessions to extend their life.
Will the finished painting match the images on the website?
Yes. The images on our website are photographs of completed paintings. Your result should be very close to what you see online, assuming all sections are painted carefully.
Custom Paint By Numbers
What sizes do you recommend for a custom painting?
The ideal size is 40x60 cm with 36 colours. For single-person images, 30x46 cm with 24 colours works well. For couple images, go with 36 colours. For family pictures with multiple people, we recommend the largest size (50x76 cm) with 48 colours. Bigger canvases are easier to paint and show more detail.
What kind of photo works best for a custom kit?
Use a clear, high-resolution image where the subject is in focus. Avoid blurry photos or images with too many people. If uploading a group photo, select the largest canvas size with 36-48 colours. Your photo should roughly match the aspect ratio of the canvas size you choose, otherwise we may need to crop it. Order a custom kit here.
How do I select the right number of colours?
As a guide: 24 colours for a single person, 36 colours for a couple, and 48 colours for a family or detailed scene. More colours mean more detail in the finished painting, but also more sections to paint. 36 colours with a 40x60 cm canvas is our most popular combination.
Shipping & Orders
How are the kits packaged?
Every Eazy Arts kit ships in a colourful cylindrical container so the canvas stays flat and crease-free. Inside you will find the rolled canvas, numbered paint pots, a set of brushes, and an instruction sheet.
How long does shipping take?
All products are manufactured fresh and shipped within 1-2 business days. Delivery typically takes 5-7 days depending on your location in India. We offer free shipping on all orders.
Can I modify or cancel my order?
Yes, you can modify or cancel your order before it ships. Contact us at info@eazyarts.in as soon as possible. Once the order has shipped, cancellation is not possible but returns are accepted per our refund policy.
What if I received a wrong or missing item?
If you received the wrong item or something is missing from your kit, email us at info@eazyarts.in with your order number and a photo. We will resolve it promptly at no additional cost.
What payment methods do you accept?
We accept UPI, all major debit and credit cards, net banking, and popular wallets. Cash on delivery (COD) is also available for select locations. GST invoices are provided for all corporate orders.
Still have questions?
We are happy to help. Reach out to our team and we will get back to you within 24 hours.
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